FREQUENTLY ASKED QUESTIONS
Q: How do I get a copy of my lease?A: Please contact your local CBS Outdoor office. We will only provide lease copies to the individual(s) or organizations contained in the lease unless we have their written and signed authorization to do otherwise; emails cannot be accepted as written authorization. To reach the CBS Outdoor office closest to you please contact us.
A: Please contact your local CBS Outdoor office; they will arrange for the check to be re-issued. To reach the CBS Outdoor office closest to you please contact us.
Q: I lost my rent check. How do I get a replacement check?A: Please contact your local CBS Outdoor office; they will arrange for the check to be re-issued. To reach the CBS Outdoor office closest to you please contact us.
Q: I didn't receive a scheduled rent payment or the rent payment is incorrect. Who do I contact?A: Please contact your local CBS Outdoor office; they will investigate and arrange for the check to be re-issued. To reach the CBS Outdoor office closest to you please contact us.
Q: I sold the property but still received a rent check. What should I do with the check?A: Please contact your local CBS Outdoor office; they will arrange for the check to be voided and re-issued to the new owner. Please do not countersign a check, made payable to you, over to the new owner. Please refer to the Ownership Changes section under Service & Support. To reach the Real Estate Representative and CBS Outdoor office closest to you please contact us.
Q: My lease is expiring soon. Who do I contact?A: Please contact your local CBS Outdoor office. To reach the CBS Outdoor office closest to you please contact us.
Q: The billboard on my property is damaged. Who do I contact?A: Please contact your local CBS Outdoor office to report the problem. To reach the CBS Outdoor office closest to you please contact us.
